Killing Time

I am now in my 24th minute of being on hold with a customer service rep from Expedia Travel.

Yes, after all these years of me booking Kyle's flights for screaming deals, I made a mistake. Well, two I guess. The first was using Expedia Travel in the first place. I usually snoop around on their site, then go directly to the airline's website for the best fare. However, Frontier Airlines wasn't having my address when I filled in my info for whatever reason, so I paid the silly 5 dollars extra to get it through expedia. BIG mistake. The second one? I got his flight at the right time, just the wrong day. Argh.

So why am I on hold? So she can tell me how much price difference it is to go to the flight on the next day. I already told her the answer, but she wanted to "check herself" --- and I am still waiting. How hard is it to look? I found the answer in 3.7 seconds flat.

So let's do the math here:
I got his original flawed flight for 127.19
The web site tells me a flight for the next day, same time is 157.19. $30 difference.

So, she can charge me 30 bucks, plus whatever "fee" there is to change and I am really curious about that one
--
The verdict: A change fee for 150 dollars plus my new flight: 157.19 minus what I already paid.
180 something.

Oh my. The woman was not getting it. Why would I pay them 150 bucks to change my flight, when I can get one myself for the same price and not pay them to change it?? Southwest Airlines is MUCH more flyer friendly. You can change, cancel and reschedule your flights online without EVER being put on hold. And they don't charge you to change it. ARRRRGGHGHGHGHH.

I am better off going online buying an entirely new ticket. That was a waste of an evening.